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FAQ

SHIPPING & DELIVERY
 

Delivery (U.K)

 

For your peace of mind all of our products are sent via a tracked and signed for service. If you require a different delivery service please contact us via the contact form.

Orders cancelled during postage will have product refund only.

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Delivery (Europe)

 

We ship to the EU with NO Brexit charges & customs. For your peace of mind all of our products are sent via a tracked and signed for service. Due to Brexit, EU orders may take longer than usual (thanks for your patience). Orders cancelled during U.K./EU transit will have product refund only.

 

Delivery (rest of the world)

 

Please choose your country at the checkout. If your country isn't there please contact us for a bespoke service.

 

 

RETURNS
 

Please ruturn to sender (address found on back of package)

 

Warranty

 

All products have a 6 month warranty (see aditional notes with respect to each product for more details)

 

Please examine the products as soon as reasonably possible after delivery. Any claim by you based on any defect in the quality or condition of the products or their failure to correspond with specification must be notified to get set go bags within 14 days from the date of purchase along with proof of purchase (from get set go bags not 3rd party). If proof of purchase from get set go bags is provided, and the product is found to be defective, you can choose to have the product replaced with like or we will give you a full refund. 

 

 

 

 

 

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